Terms of Service
Effective date: 8 June 2026 · Version 1.0
1. Agreement to these terms
These Terms of Service ("Terms") form a binding agreement between Braza Consulting Pty Ltd ABN 35 662 678 408 ("we", "us", "our") and the person or organisation that registers a Lodge on the Freemasons One platform ("you", "Lodge Administrator").
By completing the Lodge registration process, clicking "I agree" or otherwise using the platform, you confirm that you have read, understood and agreed to these Terms. If you do not agree, do not register or use the platform.
2. The service
Freemasons One is a cloud-based management platform designed for Masonic Lodges. The platform provides tools for member management, meeting and minutes administration, attendance tracking, correspondence management, calendar and events, financial record-keeping, and related Lodge administration functions.
We reserve the right to modify, suspend or discontinue any feature of the platform at any time. We will provide reasonable advance notice of material changes where possible.
3. Account registration and responsibilities
3.1 Registration
You must provide accurate and complete information when registering your Lodge. You are responsible for keeping your account details current and for all activity that occurs under your account credentials.
3.2 Lodge Administrator
The person who registers the Lodge is the Lodge Administrator. The Lodge Administrator is responsible for managing member access, configuring settings, and ensuring that the platform is used in compliance with these Terms.
3.3 Security
You must use a strong, unique password and are encouraged to enable multi-factor authentication. You must notify us immediately at legal@freemasons.one if you become aware of any unauthorised access to your account.
4. Acceptable use
You agree to use the platform only for lawful Lodge administration purposes. You must not:
- Upload or transmit content that is unlawful, defamatory, harassing or fraudulent
- Attempt to gain unauthorised access to another Lodge's workspace or any part of the platform
- Use the platform to store or process data that does not relate to bona fide Lodge administration
- Reverse engineer, decompile or attempt to extract source code from the platform
- Use automated tools, scrapers or bots against the platform without written consent
- Resell, sublicense or otherwise transfer your access to third parties
5. Subscription, pricing and billing
5.1 Free trial
New Lodge registrations include a 90-day free trial. No credit card is required to start your trial. Access to all platform features is provided during the trial period.
5.2 Paid subscription
After the trial period, continued access requires a paid subscription at the current pricing displayed on our website. Subscriptions are billed either monthly or annually, depending on the billing interval you choose, and renew automatically unless cancelled.
5.3 Payment
Payments are processed by Stripe. By subscribing you authorise us to charge the payment method on file at each renewal date. All prices are in Australian dollars (AUD) and are inclusive of GST where applicable.
5.4 Price changes
We will provide at least 30 days' notice of any subscription price change by email and in-platform notification.
5.5 Refunds
We do not offer refunds for partial subscription periods. If you cancel, your access continues until the end of the current billing period.
6. Your data
6.1 Ownership
All Lodge data — member records, minutes, correspondence, financial records and all other content you enter into the platform — belongs to your Lodge. We claim no intellectual property rights over your data.
6.2 Licence to us
You grant us a limited licence to store, process and display your data solely for the purpose of providing the platform to your Lodge.
6.3 Export
You can export your Lodge data at any time in PDF and Excel formats from within the platform.
6.4 Deletion on cancellation
On subscription cancellation, we retain Lodge data for 90 days to allow export. After this period, all Lodge data is permanently and irreversibly deleted from our systems.
7. Privacy
We handle personal information in accordance with our Privacy Policy, which forms part of these Terms. The platform is operated in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
8. Intellectual property
The Freemasons One platform, including its software, design, trademarks and documentation, is owned byBraza Consulting Pty Ltd and is protected by Australian and international intellectual property law. These Terms do not grant you any rights in our intellectual property except the limited right to use the platform as described.
"Freemasons One" and the platform logo are trademarks of Braza Consulting Pty Ltd. The word "Freemasons" and related Masonic terms are not trademarks of Braza Consulting Pty Ltd and we do not claim any association with or endorsement by any Grand Lodge or jurisdictional body unless explicitly stated.
9. Service availability
We aim to maintain high availability but do not guarantee uninterrupted access to the platform. Scheduled maintenance will be communicated in advance where possible. We are not liable for loss or damage arising from temporary unavailability.
10. Limitation of liability
To the fullest extent permitted by Australian law, our total liability to you for any loss or damage arising from your use of the platform shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.
We are not liable for indirect, incidental, consequential or special losses (including loss of data, revenue or goodwill) even if advised of the possibility of such losses.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable consumer protection law (including the Australian Consumer Law for Australian Lodges).
11. Termination
11.1 By you
You may cancel your subscription and close your Lodge account at any time via the billing settings in the platform or by contacting us. Cancellation takes effect at the end of the current billing period.
11.2 By us
We may suspend or terminate your account immediately if you breach these Terms, engage in fraudulent activity, or use the platform in a manner harmful to other users or to us. We will notify you of suspension or termination unless legally prohibited from doing so.
12. Governing law and disputes
These Terms are governed by the laws of Queensland, Australia, and you agree to submit to the non-exclusive jurisdiction of the courts of Queensland as the default governing forum. Where a Lodge is registered in a jurisdiction outside Australia, a jurisdiction-specific addendum to these Terms will apply and may designate a different governing law and forum to the extent required by local law.
Before initiating legal proceedings, you agree to contact us in good faith to resolve any dispute informally.
13. Changes to these terms
We may update these Terms from time to time. We will notify Lodge Administrators by email and in-platform notice at least 14 days before material changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated Terms.
14. Contact
Braza Consulting Pty Ltd ABN 35 662 678 408
Email: legal@freemasons.one